Cookies are small text files that are stored on your device (mobile phone, tablet, or computer) when you access a website or web application. They enable the platform to recognise your device, maintain your session, remember your preferences, and understand how you interact with the platform.

Similar technologies employed by the platform include local storage and session storage, which function in a comparable manner and are subject to the same principles described in this policy.

Essential / Strictly Necessary Cookies

These cookies are required for the core functionality of the SALUFA platform. Without them, fundamental features such as logging in, browsing listings, and completing transactions are unavailable. These cookies cannot be disabled.

• Authentication tokens — maintains your logged-in session
• Session identifiers — preserves your active browsing session
• Security tokens — protects against cross-site request forgery (CSRF) attacks

Functional / Preference Cookies

These cookies allow the platform to remember choices you have made in order to enhance your experience across sessions:

• Dark mode / light mode theme preference
• Navigation history and scroll position restoration
• Filter and location preferences within the marketplace

Analytics

SALUFA collects anonymised, aggregated usage data to understand how users interact with the platform — for example, which features are most used and where users encounter difficulties. This data is not linked to any individual user's identity and is used solely for platform improvement purposes.

• Page view tracking
• Feature engagement events (e.g., listing views, search filters applied)
• Error logging and performance monitoring

What We Do Not Use

• Third-party advertising or retargeting cookies
• Social media tracking pixels
• Cookies that share personal data with advertisers or marketing platforms

• Session cookies: Deleted automatically when you close the browser or application
• Persistent authentication: Retained for up to 30 days, or until you log out
• Preference cookies: Retained for up to 12 months
• Analytics data: Retained for up to 90 days in aggregated, anonymised form

You may manage cookie settings through your browser's privacy or settings menu. Please note that disabling essential cookies will prevent access to core platform functionality, including login, messaging, and transaction processing.

On mobile devices, you may clear application storage via your device settings (typically: Settings → Applications → SALUFA → Clear Cache / Clear Data). This action will log you out of the platform and reset all stored preferences.

To opt out of analytics data collection, please contact us at the details provided below.

This Cookie Policy may be updated periodically to reflect changes in technology, legislation, or platform functionality. When material changes are made, the "Last Updated" date at the top of this document will be revised and users will be notified via an in-platform notification where appropriate.

For enquiries regarding our use of cookies or to exercise your data rights under the Protection of Personal Information Act (POPI Act), please contact Amaqhawe SA Technologies (Pty) Ltd (trading as AMQ Digital) at privacy@amqdigital.com, or refer to our Privacy Policy or Help Center.